Terms and Conditions
Service terms and usage policies
Last updated: January 2024
Agreement
These Terms and Conditions ("Terms") govern your use of the MetaData Analyzer service provided by Combinaz Inc ("Company," "we," "our," or "us"). By using our service, you agree to be bound by these Terms.
Service Description
MetaData Analyzer Service
Our service provides professional Excel and CSV file analysis tools including:
- Metadata analysis and extraction
- File cleaning and privacy protection
- Forensic investigation tools
- File history tracking and analysis
- Secure file processing and analysis
Pricing and Payment
Pay Per Document
$5.00 per document
- • One-time fee per document analysis
- • Preview available before payment
- • No subscription required
- • Perfect for occasional use
Preview Policy: You can preview your document analysis results before making payment. Payment is only required to download or access full results.
Monthly Subscription
$29.99 per month
- • Up to 500 credits per month
- • 1 credit = 1 document analysis
- • Unlimited previews
- • Priority processing
- • Advanced analytics features
Credit System: Each document analysis consumes 1 credit. Unused credits do not roll over to the next month.
Cancellation Policy
Important Cancellation Terms
Monthly Subscriptions
- • No pro-rated cancellations - Full month charges apply
- • Cancellation takes effect at the end of current billing period
- • Access continues until subscription expires
- • No refunds for partial months
Pay Per Document
- • No cancellation needed - one-time payments only
- • No refunds after document processing
- • Preview available before payment
Data Handling and Privacy
File Processing Policy
We Do NOT Retain Files
- • All uploaded files are automatically deleted after processing
- • No permanent storage of your document content
- • Analysis results stored for maximum 30 days
- • Complete privacy protection for your data
Secure Processing
- • All files encrypted during upload and processing
- • Isolated processing environments
- • No human access to file content
- • Automatic deletion after analysis completion
User Responsibilities
Acceptable Use
- • Use service only for legitimate business purposes
- • Respect intellectual property rights
- • Comply with applicable laws and regulations
- • Maintain account security and credentials
Prohibited Activities
- • Upload malicious or harmful files
- • Attempt to reverse engineer our service
- • Share account credentials with others
- • Use service for illegal activities
Service Availability
Uptime and Support
Service Availability
- • We strive for 99.9% uptime but cannot guarantee uninterrupted service
- • Scheduled maintenance will be announced in advance
- • Emergency maintenance may occur without notice
Support
- • Email support available for all users
- • Priority support for subscription users
- • Response time: 24-48 hours for standard inquiries
Limitation of Liability
Important Legal Notice
Service Provided "As Is": Our service is provided on an "as is" and "as available" basis. We make no warranties regarding the accuracy, reliability, or completeness of our analysis results.
- • We are not liable for any damages arising from use of our service
- • Maximum liability limited to amount paid for the service
- • No liability for indirect, incidental, or consequential damages
- • Users are responsible for verifying analysis results
Intellectual Property
Ownership Rights
Your Content
You retain all rights to files you upload. We only process them temporarily and do not claim ownership of your content.
Our Service
All service features, algorithms, and technology are owned by Combinaz Inc. You may not copy, modify, or distribute our service without permission.
Contact Information
Questions About These Terms
If you have any questions about these Terms and Conditions, please contact us:
Company: Combinaz Inc
Email: legal@combinaz.com
Service: MetaData Analyzer
Terms Updates
Changes to These Terms
We may update these Terms and Conditions from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our service after any modifications constitutes acceptance of the updated terms.