Privacy Policy

How we protect your data and privacy

Last updated: January 2024

Introduction

This Privacy Policy describes how Combinaz Inc ("we," "our," or "us") collects, uses, and protects your information when you use our MetaData Analyzer service. We are committed to protecting your privacy and ensuring the security of your data.

Information We Collect

File Data

When you upload files to our service, we temporarily process the following information:

  • File metadata (author, creation date, modification history)
  • File structure and content for analysis
  • File properties and statistics

Important: We do NOT retain your files after processing. All uploaded files are automatically deleted from our servers immediately after analysis is complete.

Account Information

When you create an account, we collect:

  • Email address for account creation and communication
  • Payment information (processed securely through Stripe)
  • Usage statistics and service preferences

Technical Information

We automatically collect certain technical information:

  • IP address and browser information
  • Device and operating system details
  • Service usage patterns and performance metrics

How We Use Your Information

Service Provision

  • • Process and analyze your uploaded files
  • • Generate metadata reports and insights
  • • Provide file cleaning and investigation tools
  • • Maintain and improve our services

Account Management

  • • Process payments and subscriptions
  • • Send service-related communications
  • • Provide customer support
  • • Manage your account preferences

Data Protection & Security

Our Security Commitment

File Processing Security

  • • All file uploads are encrypted in transit and at rest
  • • Files are processed in isolated, secure environments
  • • No human access to your file content during processing
  • • Automatic deletion of files immediately after analysis

Data Retention

  • Files: Deleted immediately after processing
  • Analysis Results: Stored for 30 days maximum
  • Account Data: Retained while account is active
  • Payment Data: Handled securely by Stripe

Third-Party Services

Service Providers

We use the following third-party services to provide our platform:

  • Stripe: Secure payment processing
  • Supabase: Database and authentication services
  • Vercel: Hosting and content delivery

These services have their own privacy policies and security measures. We ensure all third-party integrations meet our security standards.

Your Rights

Data Access & Control

  • • Access your account data at any time
  • • Update or correct your information
  • • Download your analysis history
  • • Delete your account and data

Communication Preferences

  • • Opt out of marketing communications
  • • Control notification settings
  • • Manage subscription preferences
  • • Request data portability

Contact Us

Privacy Questions

If you have any questions about this Privacy Policy or our data practices, please contact us:

Company: Combinaz Inc

Email: privacy@combinaz.com

Service: MetaData Analyzer

Policy Updates

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after any modifications constitutes acceptance of the updated policy.